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Four core communication skills of highly effective practitioners

By J. R. Shaw

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Abstract

For 40 years, medical researchers have been studying physician-patient interactions, and the results of these studies have yielded three basic conclusions: physician-patient interactions have an impact on patient health, patient and physician satisfaction, adherence to medical recommendations, and malpractice risk; communication is a core clinical skill and an essential component of clinical competence; and appropriate training programs can significantly change medical practitioners' communication knowledge, skills, and attitudes. Many of these findings are applicable to the practice of veterinary medicine.

Publication Title Veterinary Clinics of North America, Small Animal Practice
Volume 36
Issue 2
Pages 385-396, vii
ISBN/ISSN 0195-5616
DOI 10.1016/j.cvsm.2005.10.009
Language English
Author Address Argus Institute, Department of Clinical Sciences, College of Veterinary Medicine and Biomedical Sciences, Colorado State University, 300 West Drake Road, Fort Collins, CO 80523, USA.jane.shaw@colostate.edu
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Tags
  1. Communication
  2. Employees
  3. peer-reviewed
  4. Pets and companion animals
  5. Veterinarians
  6. Veterinary medicine
  7. veterinary practices
  8. Veterinary profession
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  1. peer-reviewed