The HABRI Foundation is calling for research proposals to investigate the health outcomes of pet ownership and/or animal-assisted activity or therapy, both for the people and the animals involved. To learn more, visit https://habri.org/grants/funding-opportunities/ close

 
You are here: Home / Journal Articles / Pet owners' perception and satisfaction of surgery services and outcomes at the Ashanti Regional Veterinary Clinic, Kumasi, Ghana / About

Pet owners' perception and satisfaction of surgery services and outcomes at the Ashanti Regional Veterinary Clinic, Kumasi, Ghana

By O. Eyarefe, B. Emikpe, D. Dei

View Link (HTM)

Licensed under

Category Journal Articles
Abstract

Aim: To study pet owners' perception of surgery services and client satisfaction in Ghana in order to improve the quality of surgery services. Method: Self-administered questionnaires were administered to owners of pets that were presented for surgery at the Ashanti Region Veterinary Clinic (ARVC). Data generated were presented in percentages with their standard error of means. Result: 80% of the respondents were satisfied with the cost of surgical management, while 92% were satisfied with doctors' staff attitude. Conclusion: The study revealed an overall client satisfaction of veterinary surgical services at the ARVC however surgeon-client communication need to be improved with respect to knowledge of surgical procedure prior to surgery. Periodic evaluation of veterinary services by service consumers should be encouraged to facilitate service improvement toward better animal healthcare delivery in Ghana.

Publication Title The Veterinary Nurse
Volume 5
Issue 10
Pages 592-594-598
ISBN/ISSN 2044-0065
Publisher MA Healthcare Limited
Language English
Cite this work

Researchers should cite this work as follows:

Tags
  1. ACP Countries
  2. Africa
  3. Animals
  4. Attitudes
  5. Canidae
  6. Canine
  7. Carnivores
  8. Cats
  9. Commonwealth of Nations
  10. Communication
  11. Consumers
  12. Costs
  13. Developing countries
  14. Dogs
  15. Ghana
  16. Mammals
  17. Ownership
  18. peer-reviewed
  19. personnel
  20. Pets and companion animals
  21. Practice and service
  22. Social psychology and social anthropology
  23. surgery
  24. therapy
  25. vertebrates
  26. Veterinarians
  27. Veterinary services
Badges
  1. peer-reviewed