Support

Support Options

Report a problem

 
You are here: Home / Tags / service design / All Categories

Tags: service design

All Categories (1-1 of 1)

  1. Consumer value journey with pet in multiple service touchpoints

    | Conference Papers | Contributor(s): Jaakko Autio, Ari Kuismin, Minna Autio, Henna Syrjälä, Eliisa Kylkilahti

    Our paper explores how consumer value is negotiated in pet-related services. We combine the discussion on value with the standpoint of service design; the approaches of consumer journey and...

    http://habricentral.org/resources/61361